Order Journey
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1) Payment received
Your order enters our processing queue. |
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2) Processing & production
Typically 3–4 working days. During busy periods, processing may take a few additional days. |
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3) Dispatched + tracking issued
Around 5–7 days after placing your order, you’ll receive a shipment confirmation email (often marked Completed or Order Processed) with your tracking number(s). |
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4) In transit
Your order is on its way.
Estimated delivery times (after processing):
UK: 9–15 days (rare cases up to 30 days)
Rest of world: 14–30 days (rare cases up to 45 days)
Tracking may update intermittently and can sometimes remain inactive until the parcel reaches the UK. |
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Shipment Confirmation & Order Tracking
If your order experiences a significant delay beyond the stated delivery estimates, store credit may be issued following review.
